Privacy Policy

Updated for Satin & Solace — November 11, 2026

Satin & Solace, operated by RAS Retail Group, LLC, respects customer privacy. This notice describes the information we handle through our online store.

1. Information Collected

We may collect contact details, billing and shipping addresses, telephone number, email, purchases, account details, device and browser information, IP address, and website activity. Payment providers handle payment details; we do not intentionally store complete payment-card numbers on the site.

2. How Information Is Used

To process orders, provide updates, answer questions, administer accounts, prevent fraud, improve the site, comply with tax/accounting/legal duties, and send permitted or consented promotional messages.

3. Payments

Payment processors, including PayPal where offered, handle transaction information subject to their own privacy and security notices.

4. Supplier Fulfillment

We use third-party suppliers, including Elegant Moments. We share necessary order and delivery information with them so purchases can be fulfilled.

5. Cookies and Analytics

Cookies help maintain sessions, shopping carts, site preferences, and secure checkout. Analytics services, potentially including Google Analytics, may measure visits and improve site performance. Browser settings may permit cookie controls.

6. Information Sharing

We do not sell customer contact lists. We may share data as reasonably needed with payment companies, carriers, suppliers, hosting/technology firms, analytics and security providers, and authorities where legally required. Some tracking-related disclosure can qualify as data sharing or sale under applicable privacy laws; required rights must be honored.

7. Security

We use reasonable organizational and technical measures, but no online system can be guaranteed fully secure.

8. Retention

Records may be retained to complete services, resolve issues, prevent fraud, and meet legal, bookkeeping, or tax obligations.

9. Your Choices

Depending on your location, you may request access, correction, or deletion of eligible personal data, opt out of certain marketing, or exercise other applicable privacy rights. Some records cannot be deleted immediately for legal or operational reasons. Contact privacy@satinandsolace.com.

10. Children’s Privacy

This store is intended for adult shoppers and not directed at children under 13. We do not knowingly collect children’s personal information and will act appropriately if such collection is discovered.

11. External Websites

Third-party websites linked here have separate practices; review their privacy statements.

12. Changes

The policy may change as our store, providers, or legal obligations evolve. Updates will be posted here.

13. Contact

Privacy: privacy@satinandsolace.com. Customer support: support@satinandsolace.com.